Welcome to the JP Russell Library. The library is a collection of value-added articles, papers, and video/slide presentations. A broad range of topics are included ranging from auditing, management system standards such as ISO 9001:2015, to process improvement tools/metrics. The library is continually being verified for currency to ensure only the most relevant information is made available. Check back often for newly-archived information.
by JP Russell Today’s organizations need to be agile and responsive to the changing requirements in private and public business sectors. Properly directed, internal audit program resources can help an [...]
By Randy D. Robbins Synopsis by JP Russell: The article promotes the thought that nonconforming products and services escape your organization and reach the customer. Escaped products and services must be [...]
JP Russell is the managing director of Quality Web-Based Training Center for Education. QualityWBT has offered online quality-related training classes since the year 2000. Russell designs and develops the classes. He is an ASQ Fellow and a voting member of the American National Standards Institute/ASQ Z1 committee. He is a member of the U.S. Technical Advisory Group to Technical Committee 176; the body responsible for the ISO 9000 standard series. Russell is a former RAB and IRCA lead auditor. He is an ASQ Certified Quality Auditor and the author of several ASQ Quality Press bestselling books including Process Auditing Techniques; Internal Auditing Basics; and ISO Lesson Guide 2015: Pocket Guide to ISO 9001:2015. Russell is the editor of the ASQ Auditing Handbook.