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Presentation paper (script), "Ethics and Enron," presented by Dennis Arter and J.P. Russell at the ASQ 12th Annual Quality Audit Division Conference, February 6th 2003 in Reno, Nevada may be viewed by clicking here. (To view this presentation you will need Adobe Acrobat Reader - please visit our plug in resource center for more information on downloading this). The talk show type script includes 11 questions and 11 responses by Dennis and JP that explore the auditor's duty to society and their firm.
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Presentation paper, "Auditing for Continual Improvement," presented by J.P. Russell at the ASQ 12th Annual Quality Audit Division Conference, February 7th 2003 in Reno, Nevada may be viewed by clicking here. (To view this presentation you will need Adobe Acrobat Reader - please visit our plug in resource center for more information on downloading this). Organizations are seeking deliverables from their audit program beyond verification of compliance. This paper is about a new audit program strategy to monitor and promote continual improvement. Now the class Continual Improvement Assessment: Monitoring and promoting business results is avialable. This class is for managers and auditors interested in making their continual improvement program more effective. 8 hours, *Register Now*

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Presentation slides and paper, “Profit Building Audits” for Profiting, Predicting, and Improving presented by J.P. Russell at the ASQ Quality Management Division conference, February 22, 2001 in Orlando, view presentation or view paper. (To view these files you will need Adobe Acrobat Reader - please visit our plug in resource center for more information on downloading this).

Crossword Puzzle
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Presentation slides from the paper, "Audits for profit or prophet," presented by J.P. Russell at the ASQ Annual Quality Congress, May 10th 2000 in Indianapolis, Indiana. may be viewed by clicking here. (To view this presentation you will need Adobe Acrobat Reader - please visit our plug in resource center for more information on downloading this).
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Etiquette for Auditors
A job aid to help bring about more effective auditing
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Information about Quality WBT Center for Education training services : Web-based training classes for ISO 9001 (approved transition training), ISO Lesson Guide, Auditing, Process auditing, FMEA, Continual Improvement, etc.
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Example audit evidence for selected clauses of the new ISO 9001:2000 Quality Management Systems - Requirements. (To view this document you will need Adobe Acrobat Reader- please visit our plug in resource center for more information on downloading this).
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Web-based Training Study Tips
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Six Unpublished Advantages

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