Class Features

1. Click on underlined words to go to the glossary.
2. Simple to navigate using the CONTINUE and Browser "Back" buttons.
3. Material supported by illustrations and animations.
4. Every class has a student locker which contains important downloads.
5. Classes may have tests, and post tests for certificate training.
6. FAST.
7. Material designed for web-based training.
8. Every QualityWBT course (JP Russell & Assoc.) features

• handouts that are useful as job aids
• review at the end of each lesson
• interactive exercises
• a notes section to record your own ideas and information

9. Refund Policy: If after first starting the class you find that it does not meet your expectations (e.g. it is too basic or too advanced), then please notify us and you will receive a full refund. For other circumstances, please notify us and we will review your subscription. In some cases there may be a $35 administrative fee assessed.  
10. Learning Guarantee: Because of our commitment to quality distance learning, QualityWBT Center for Education offers a learning guarantee to the student. If you take the entire class and do not believe that you have achieved the learning objectives, then submit your certificate and an explanation of why you feel you were unable to meet the learning objectives and we will send a refund for the course minus a $35 processing fee. [Limited to JP Russell & Assoc./ QualityWBT Classes].  

© 2003 J.P. Russell & Associates
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Sponsor and author: J.P Russell & Associates
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